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	FAQs for Service Problems


		What should I do if I can't connect to the Internet?



		What do I do if I get a new computer?



		Do you offer a live technical chat for Road Runner customers who need help?



		If my modem has no power, may I exchange it in a local office?



		If my cable goes out, does my Internet go out too?



		If I am having problems with my Road Runner Service, where can I get additional online help?


	FAQ Search


	Search for Frequently Asked Questions


	Most Popular FAQs


	How do I access my Road Runner e-mail?
	What is Wireless Road Runner/Wireless Home Networking?
	Can I access my Road Runner e-mail when I am away from home?
	How fast is Road Runner?
	What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)?
	Does Road Runner offer protection from viruses, worms and spyware (antivirus/firewall/pop-up)?
	How do I create a Road Runner e-mail account?
	How do I change my Road Runner password?
	What web browser does Road Runner use? Can I use any browser I want?
	What is the installation procedure? Can I install the modem myself?

FAQs for Service Problems