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Understanding Your Billing Statement

When Time Warner Cable set out to design our new billing statements, we wanted to make your bill easy to read. We listened to the "experts," our customers, on how our bill should look. The result was a concise bill that makes understanding your Time Warner Cable account a snap.

We added special features, like a space that provides information on special discounts other businesses make available to you for being a Time Warner Cable customer.

Imagine what's next... Soon you will be able to see an online image of your individual billing statement. This will enable you to monitor your account and save copies of your billing statement on your PC. Watch this site for further developments.

Where can I make a payment?

For information on where you can pay your bill, visit the Contact Us page of this site. Do you have questions about your Time Warner Cable bill? Here's a guide to the major parts of your billing statement.

What is PayXpress?

PayXpress is Time Warner Cable's bill payment option that lets you schedule and make payments as well as receive and pay "eBills" online. You can make payments anytime, anywhere, from almost any computer with Internet access. You can also set up recurring payments.

How do I register?

Registration is simple.  From the main PayXpress page scroll to the bottom of the page and enter your Time Warner Account number.  This will help you begin your registration process. 

What if I was an existing user with Comcast?

If you have been paying your bills online with Comcast, you must re-register your account with Time Warner Cable's online payment system PayXpress. Once registered, you will continue to conveniently make your payments online and view your statements.

I am a PayXpress user, but I don’t see my latest statement.

As a new user of PayXpress you will not be able to view your online statement until after your next billing cycle.  We will send you an email notification to your personal email address on file when your statement is ready for viewing.

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