Time Warner Cable IntelligentHome Downloads

Remotely manage your home whether you're around the corner or across the country

Download the app that best works for your device

Quick Start Guide

You’ll find everything you need to get started right here in this guide. If you have any questions during the setup process, please contact us at 1-855-892-4444.

Download the guide (PDF)

Product Brochure

A quick overview of IntelligentHome’s features and benefits is packed into one easy-to-read brochure. Print it and take it with you – wherever you go.

Download the brochure (PDF)

Kwikset Door Lock Instructions

Your instructions for installing and programming your lock.

Download and print

*Offers expire 3/18/15. 18-month term and TWC Internet service required. Subscription to Intelligent Home and Time Warner Cable Internet are required to receive a $200 Visa Reward Card. Customers must be in good standing and maintain all services for 90 days. Rebate may take an additional 4-6 weeks.Free Installation offer includes standard installation of IntelligentHome only. Early termination fee may apply. Time Warner Cable does not guarantee that an upgrade to IntelligentHome will work with your existing equipment. A TWC representative will consult you in your home and evaluate the options. Equipment packages are paid as a one-time fee, which can be billed over three months.

Taxes, fees, surcharges and equipment purchase charges apply. IntelligentHome and all features may not be available in all areas. Residential use only. Some restrictions apply. ©2014 Time Warner Cable Enterprises LLC. All Rights Reserved. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc., used under license. Licensed by New York State Department of State --NYS Unique ID #12000302365, TWC Security Inc. d/b/a Time Warner Cable; NC: ASLB #583CSA; CA: ACO#7062; TX: B17430 Time Warner Cable 6400 Fly Road, East Syracuse, NY 13057, ACR-1762124, LMPD LIC 818, NJ 34BF00045600.

Customers must remain in good standing and maintain all services for a minimum of 90 days after installation. Reward Card will be mailed approximately 4-6 weeks after the 90-day period. Full terms & conditions at www.twc.com/betterreward. Reward Cards may be subject to issuer’s separate terms & conditions. Please refer to Cardholder Agreement for more information. Limit one Reward Card per eligible residential service and this offer may not be combined with any other offers. To receive Reward Card, register within 30 days of installation, or by 11:59 p.m. EST on 4/30/15 (whichever comes sooner), at www.twc.com/betterreward. You must provide the Redemption Code, which you will receive via email and/or postcard.

The Visa Reward Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. The Bancorp Bank is not affiliated in any way with Time Warner Cable and does not endorse or sponsor this offer. The Visa Reward Card is distributed and serviced by Interactive Communications International, Inc. as an authorized agent of either ITC Financial Licenses, Inc. or IH Financial Licenses, Inc. dependent upon the state where this Card is purchased. Terms and conditions apply. The Visa Reward Card may be used in the U.S. and District of Columbia everywhere Visa debit cards are accepted. The Card may not be used outside of the U.S. or the District of Columbia including Internet and mail or telephone order merchants outside of the U.S. or the District of Columbia.