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Internet Service Provider Plans

Selecting the right Internet service plan from the right high-speed Internet service provider depends upon many factors, such as your lifestyle, how many computers and devices you have connected to the Internet and how you use the Internet.

Time Warner Cable offers six Internet speed options, up to 50Mbps in most locations and up to 100Mbps in select areas. Try to get that from another Internet service provider.

TWC has speed tiers that are up to 15 times faster than DSL Internet. When you go with a satellite TV company, your satellite Internet is usually a DSL connection. Slower speeds, such as those from a satellite Internet provider, result from older technology that does not support simultaneous streaming to multiple devices like TWC's hybrid-fiber network. Plus, you can bundle your TWC Internet service with TV and Phone. With a satellite Internet provider such as Dish, you’d have to bundle with DSL for your Internet.

TWC gives you free access to more than 200,000 WiFi hotspots across the country when you subscribe to Standard Internet speed and above. Try to get that from satellite Internet or another Internet service provider. Unlike AT&T, for example, TWC has unlimited Internet with no overuse penalty. And we provide free Internet security software – Verizon FiOS charges $10 per month for that.

Time Warner Cable's Internet service can better support online video, social engagement, gaming and Skyping.

So forget about satellite Internet and other less powerful options. Time Warner Cable wants to be your Internet service provider.

See our speed options above and see why TWC can become your favorite Internet service provider.

Buying your modem vs. leasing your modem

You have the option of leasing your modem from us or buying your own.

When you lease your modem from Time Warner Cable, we work to ensure that you have the right equipment for your Internet service plan. We also provide you with technical support for your equipment. A small monthly charge applies if you select this option.

If you prefer to buy your own modem, please refer to our approved modems page to learn which modems are best for your TWC Internet service and how to activate your modem once you've purchased it.

 

Internet service provider plans

Selecting the right Internet service plan from the right high-speed Internet service provider depends upon many factors, such as your lifestyle, how many computers and devices you have connected to the Internet and how you use the Internet.

Time Warner Cable offers six Internet speed options, up to 50Mbps in most locations and up to 100Mbps in select areas. Try to get that from another Internet service provider.

TWC has speed tiers that are up to 15 times faster than DSL Internet. When you go with a satellite TV company, your satellite Internet is usually a DSL connection. Slower speeds, such as those from a satellite Internet provider, result from older technology that does not support simultaneous streaming to multiple devices like TWC's hybrid-fiber network. Plus, you can bundle your TWC Internet service with TV and Phone. With a satellite Internet provider such as Dish, you’d have to bundle with DSL for your Internet.

TWC gives you free access to more than 300,000 WiFi hotspots across the country when you subscribe to Standard Internet speed and above. Try to get that from satellite Internet or another Internet service provider. Unlike AT&T, for example, TWC has unlimited Internet with no overuse penalty. And we provide free Internet security software – Verizon FiOS charges $10 per month for that.

Time Warner Cable's Internet service can better support online video, social engagement, gaming and Skyping.

So forget about satellite Internet and other less powerful options. Time Warner Cable wants to be your Internet service provider.

See our speed options above and see why TWC can become your favorite Internet service provider.

*All prices exclude applicable taxes and fees, surcharges, equipment, non-standard installation, activation fee, Directory Assistance, Operator Services, International calls and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html Triple Play offers expire 01/15/15 and are available to residential new and existing Single and Double Play customers. Triple Play price will increase $20 per month for months 13-24. After 24 months, regular rates in effect at that time apply. Lease of at least one Whole House HD-DVR and one WH DVR compatible Set Top Box required. Standard TV for $39.99 available for 12 months; in months 13-24, price will increase to $44.99; after month 24, regular rates in effect at that time apply. TV & Internet offer expires 01/15/15 and is available to new residential customers who sign up for the Double Play (Starter TV/Standard Internet); offer may not be combined. After 1 year, regular rates in effect at that time apply. TV offer expires 01/15/15 and is available to current residential Double Play (Internet/Home Phone) or Single Play (Internet) customers who sign up for Starter TV; offer may not be combined. After 1 year, regular rates in effect at that time apply. All services not available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.

To receive all TV services, Preferred TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box. If you have selected a full-season sports package, it will automatically renew at the start of each season, provided Time Warner Cable still carries the service, at that season’s full-season early-bird rate. If you do not wish to be renewed, you may cancel the package by contacting Time Warner Cable. Just make sure to let us know before the first game of the season. After the season starts, your selected sports pass package can’t be canceled or pro-rated.
 
Thirty-day money-back guarantee is applicable to standard installation and monthly service charges only. Return of all leased equipment required before refund can be issued. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems.
 
STARZ REBATE: *REBATE OFFER AVAILABLE TO NEW SUBSCRIBERS LOCATED IN THE UNITED STATES OR A UNITED STATES TERRITORY. Mail in request required. Rebate form is not redeemable for cash, is not negotiable and is valid only when accompanied by proof of purchase. Offer may not be combined with other STARZ rebate offer(s), is limited to one (1) rebate per household or address during any twelve-month period and is only available to legal residents in the United States or a United States territory who are new subscribers to STARZ during the offer period in participating Time Warner Cable markets. Minimum six (6) month subscription is required to receive rebate. An address within the United States or a United States territory is required for delivery. Request must include completed rebate form and a copy of your first six (6) month's’ paid billing statements showing you became a subscriber between 5/1/14 and 12/31/14. To be eligible, rebate request must be received within 270 calendar days of the start of your STARZ subscription.
 
Starz Entertainment, LLC and each of their agents and affiliates are not responsible for and will not honor damaged, late, lost, incomplete, illegible or postage due requests. This offer is void where prohibited, taxed or restricted. Employees of Starz Entertainment, LLC, its parent, subsidiaries, affiliates, printers, advertising and promotion agencies, licensed retailers and distributors are not eligible. Name and address on rebate form must match the name and address on billing statement. Starz Entertainment, LLC is not responsible for late, lost or misdirected mail, or for inability of any person(s) to download or print the rebate form. Offer expires 12/31/14. Allow 60 days for delivery. This rebate form and terms and conditions are also available at www.starzoffers.com. Information collected in connection with this offer will be used by Starz Entertainment, LLC in accordance with its Privacy Policy available at www.starz.com.
 
TV: HDTV and HD Set-Top Box are required to receive HD service. TWC TV® requires Starter Cable TV, iPad and/or iPhone with iOS 5.0 and/or Android 2.2 and WiFi connection. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible Set-Top box or DVR. Programming is subject to availability and the video package to which you subscribe.
 
Must subscribe to both Preferred TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas. Pay-per-View programming and scheduling subject to change. HD Events are not available in all areas. PPV and HD PPV are optional services available for an incremental charge. Pay-Per-View events and HD Pay-Per-View events are optional services available for an incremental charge. Prices do not include taxes or franchise fees. A service fee may be assessed for Pay-Per-View orders placed through customer service. Some restrictions apply.
 
Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
 
Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO® and CINEMAX® are service marks of Home Box Office Inc. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.
 
For Hawaii Customers Only
 
*All prices exclude applicable taxes and fees, surcharges, equipment, non-standard installation, activation fee, Directory Assistance, Operator Services, International calls and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Offers expire 01/15/15 and are available to new residential customers. After promotional period, regular monthly rates will apply. All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.
 
To receive all TV services, Digital TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box.
 
Thirty-day money-back guarantee is applicable to standard installation and monthly service charges only. Return of all leased equipment required before refund can be issued. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems. Subscription to DVR service required to receive 3 free months. Free DVR service is available to new Residential customers. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Additional charges apply for equipment, installation, surcharges and taxes & fees. Call 1-800-TWCABLE to cancel at any time. After promotional periods, regular rates apply. Some restrictions apply.
 
STARZ: Rebate offer expires 12/31/14 and is available to current residential TV customers who subscribe to STARZ for a minimum of 6 months. Lease of a Set-Top Box is required. Additional charges apply for equipment, surcharges, taxes and fees.
 
STARZ is solely responsible for the administration and fulfillment of the rebate offer. $50 cash back offer expires 12/31/14. New STARZ subscribers in participating Time Warner Cable markets between 5/1/14 and 12/31/14 only. Mail-in request with proof of 6-month subscription required. Visit www.starzoffers.com for terms and conditions. Allow 60 days for delivery. Visit starz. com for airdates/times. STARZ and related channels and service marks are the property of Starz Entertainment, LLC. STARZ On Demand is included with a STARZ subscription at no additional charge. STARZ Play is only accessible in the U.S. and certain U.S. territories and requires a high speed broadband connection (a minimum 3G connection is required to use on an authorized mobile device.) STARZ Play is included with a subscription through participating cable, satellite and telco television providers. For Xbox 360® users, an Xbox LIVE® Gold membership and STARZ subscription through participating TV providers are required. Xbox®, Xbox Live®, the Xbox logos and/or other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation. STARZ® and related channels and service marks are the property of Starz Entertainment, LLC.
 
TV: HDTV and HD Set-Top box are required to receive HD service. TWC TV® requires Starter Cable TV, iPad or iPhone with iOS 5.0 and/or Android 2.2, and WiFi connection. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible set-top box or DVR. Programming is subject to availability and the video package to which you subscribe.
 
Must subscribe to both Digital TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.
 
Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
 
Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO® and CINEMAX® are service marks of Home Box Office Inc. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.