High Speed Internet Plans and Packages

 

Internet Service Provider Plans

Selecting the right Internet service plan from the right high-speed Internet service provider depends upon many factors, such as your lifestyle, how many computers and devices you have connected to the Internet and how you use the Internet.

Time Warner Cable offers six Internet speed options, up to 50Mbps in most locations and up to 100Mbps in select areas. Try to get that from another Internet service provider.

TWC has speed tiers that are up to 15 times faster than DSL Internet. When you go with a satellite TV company, your satellite Internet is usually a DSL connection. Slower speeds, such as those from a satellite Internet provider, result from older technology that does not support simultaneous streaming to multiple devices like TWC's hybrid-fiber network. Plus, you can bundle your TWC Internet service with TV and Phone. With a satellite Internet provider such as Dish, you’d have to bundle with DSL for your Internet.

TWC gives you free access to more than 200,000 WiFi hotspots across the country when you subscribe to Standard Internet speed and above. Try to get that from satellite Internet or another Internet service provider. Unlike AT&T, for example, TWC has unlimited Internet with no overuse penalty. And we provide free Internet security software – Verizon FiOS charges $10 per month for that.

Time Warner Cable's Internet service can better support online video, social engagement, gaming and Skyping.

So forget about satellite Internet and other less powerful options. Time Warner Cable wants to be your Internet service provider.

See our speed options above and see why TWC can become your favorite Internet service provider.

Buying your modem vs. leasing your modem

You have the option of leasing your modem from us or buying your own.

When you lease your modem from Time Warner Cable, we work to ensure that you have the right equipment for your Internet service plan. We also provide you with technical support for your equipment. A small monthly charge applies if you select this option.

If you prefer to buy your own modem, please refer to our approved modems page to learn which modems are best for your TWC Internet service and how to activate your modem once you've purchased it.

 

Internet service provider plans

Selecting the right Internet service plan from the right high-speed Internet service provider depends upon many factors, such as your lifestyle, how many computers and devices you have connected to the Internet and how you use the Internet.

Time Warner Cable offers six Internet speed options, up to 50Mbps in most locations and up to 100Mbps in select areas. Try to get that from another Internet service provider.

TWC has speed tiers that are up to 15 times faster than DSL Internet. When you go with a satellite TV company, your satellite Internet is usually a DSL connection. Slower speeds, such as those from a satellite Internet provider, result from older technology that does not support simultaneous streaming to multiple devices like TWC's hybrid-fiber network. Plus, you can bundle your TWC Internet service with TV and Phone. With a satellite Internet provider such as Dish, you’d have to bundle with DSL for your Internet.

TWC gives you free access to more than 250,000 WiFi hotspots across the country when you subscribe to Standard Internet speed and above. Try to get that from satellite Internet or another Internet service provider. Unlike AT&T, for example, TWC has unlimited Internet with no overuse penalty. And we provide free Internet security software – Verizon FiOS charges $10 per month for that.

Time Warner Cable's Internet service can better support online video, social engagement, gaming and Skyping.

So forget about satellite Internet and other less powerful options. Time Warner Cable wants to be your Internet service provider.

See our speed options above and see why TWC can become your favorite Internet service provider.

*All prices exclude applicable taxes, fees, equipment, installation, activation fee, Directory Assistance, Operator Services, International calls and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Three-product offers valid for new residential and existing customers. After 12 months, regular rates apply. Offers expire 10/19/14. Standard TV for $39.99 available for 12 months; in months 13-24, price will go up to $44.99; after month 24, price will go to retail. Offer ends 9/20/14 and is available to residential Video customers who sign up for Playboy TV™ through TWC.com and is not valid for customers who currently subscribe to Playboy TV. After three months, regular monthly rates will apply. TV & Internet offer expires 01/15/15 and is available to new residential customers who sign up for the Double Play (Starter TV/Standard Internet); offer may not be combined. After 1 year, regular monthly rates will apply. TV offer expires 01/15/15 and is available to current residential Double Play (Internet/Home Phone) or Single Play (Internet or Home Phone) customers who sign up for Starter TV; offer may not be combined. After 1 year, regular monthly rates will apply. Free Installation applies to Easy Connect Kit beginning 8/19/14 through 9/30/14. Free Installation does not apply to National West and Former New Wave and Former Insight locations. To receive all services, Digital TV, remote and lease of a Digital set-top box are required. Some services are not available to CableCARD™ customers. All services not available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.

To receive all TV services, Preferred TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box. If you have selected a full-season sports package, it will automatically renew at the start of each season, provided Time Warner Cable still carries the service, at that season’s full-season early-bird rate. If you do not wish to be renewed, you may cancel the package by contacting Time Warner Cable. Just make sure to let us know before the first game of the season. After the season starts, your selected sports pass package can’t be canceled or pro-rated.
 
Thirty-day money-back guarantee is applicable to standard installation and monthly service charges only. Return of all leased equipment required before refund can be issued. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems.
 
Dell Inspiron 11 3000 Series 2-in-1
 
Dell Inspiron 11 3000 Series 2-in-1 (Dell Inspiron) offer expires 10/19/14 or when supplies run out, whichever occurs first. Dell Inspiron is available to new subscribers and Single Play subscribers who purchase or upgrade to a Starter TV/Ultimate Double Play, a Best Double Play or Best Triple Play, Intelligent Home Best Triple Play or Best Quad Play, SignatureHome® or Signature Home® Premium View. Also available to Existing Double or Triple play subscribers upgrading to SignatureHome® or Signature Home® Premium View. Go to twc.com/delloffers for details on these packages.
 
Within 30 days of service installation or no later than 11/19/14, whichever comes first, you must go to www.twc.com/betterreward and complete registration using the redemption code you will receive by email and/or mail and by uploading a bill from your previous service provider showing the service(s) you are cancelling (bill must be dated within the last 90 days from date of registration) or proof of current college student enrollment. You must provide proof of switch from previous provider for services comparable to those selected. Comparable services do not include wireless telephone service or online-only video subscriptions. You must remain in good standing and maintain all services for a minimum of 90 days after installation.
 
Once registration is complete, you will receive an email after the mandatory 90 day service period asking for verification of your shipping address. Once you verify your shipping address, Dell Inspiron will be shipped to the registered address within approximately 10 days. Dell Inspiron is subject to manufacturer’s original warranty. See materials accompanying Dell Inspiron for additional important information. Limit one (1) Dell Inspiron per eligible account and this offer may not be combined with any other offers.

Dell Promotional Gift Card
 
$100 Dell Promotional Gift Card (Card) offer expires 10/19/14 or when supplies run out, whichever occurs first. Card is available to new subscribers and Single Play subscribers who purchase or upgrade to a Better Double Play, Better Triple Play, Intelligent Home Better Triple or Better Quad Play Packages. Go to twc.com/delloffers for details on these packages.

Within 30 days of service installation or no later than 11/19/14, whichever comes first, you must go to www.twc.com/betterreward and complete registration using the redemption code you receive by email and/or mail and by uploading a bill from your previous service provider showing the service(s) you are cancelling (bill must be dated within the last 90 days from date of registration) or proof of current college student enrollment. You must provide proof of switch from previous provider for services comparable to those selected. Comparable services do not include wireless telephone service or online-only video subscriptions. You must remain in good standing and maintain all services for a minimum of 90 days after installation.
 
Once registration is complete, you will receive an email after the mandatory 90 day service period. This email – which will be sent within approximately 10 days after the 90 day service period – will contain the Card. The Card is valid for purchases on Dell.com only and expires 90 days from date of emailing, except where prohibited by law. See additional terms and conditions on www.dell.com/giftcard/promoterms.
 
Time Warner Cable is not responsible for the operation or performance of Dell Inspiron or the Card (“Dell Reward”) or for any products that are lost or stolen. Customers are responsible for ensuring that they are permitted, without restriction, to cancel services from previous provider and are solely responsible for any fees, charges or other expenses which may be associated with any such cancellation. Any claim relating to eligibility or a failure to receive a Dell Reward under this promotion should be received by Time Warner Cable within 60 days after the end date of this promotion and no later than 12/19/14. Claims received outside this period will not be considered. All materials submitted in connection with this offer become property of Time Warner Cable and are non-returnable. Customers are responsible for retaining a copy of their submission. Forged or fraudulent request, bills or documents of any kind not obtained through authorized channels will be void. Time Warner Cable has no obligation to acknowledge, return or redeem any requests that are not in compliance with these terms and conditions. Invalid or duplicate requests will not be honored. Time Warner Cable reserves the right in its sole discretion to modify, suspend or terminate the Dell Reward offers at any time.
 
By participating in the offer, customers agree to be bound by these terms and conditions and the decisions of Time Warner Cable which are final and binding, including any decisions concerning any violation or non-satisfaction of these terms and conditions. Customer also agrees that Time Warner Cable shall have no obligation to provide, and customer shall have no right to receive, a Dell reward under this promotion unless customer first fulfills all requirements of this promotion, including but not limited to properly completing the registration process and providing Time Warner Cable with the documentation and other information required under the terms of this promotion.

©2014 Time Warner Cable Enterprises LLC. All rights reserved. Time Warner Cable and the Time Warner Cable logo are trademarks of Time Warner, Inc. Used under license. This is not a Dell promotion. Dell and Inspiron are trademarks of Dell Inc.
 
STARZ REBATE: *REBATE OFFER AVAILABLE TO NEW SUBSCRIBERS LOCATED IN THE UNITED STATES OR A UNITED STATES TERRITORY. Mail in request required. Rebate form is not redeemable for cash, is not negotiable and is valid only when accompanied by proof of purchase. Offer may not be combined with other STARZ rebate offer(s), is limited to one (1) rebate per household or address during any twelve-month period and is only available to legal residents in the United States or a United States territory who are new subscribers to STARZ during the offer period in participating Time Warner Cable markets. Minimum six (6) month subscription is required to receive rebate. An address within the United States or a United States territory is required for delivery. Request must include completed rebate form and a copy of your first six (6) month's’ paid billing statements showing you became a subscriber between 5/1/14 and 12/31/14. To be eligible, rebate request must be received within 270 calendar days of the start of your STARZ subscription.

Starz Entertainment, LLC and each of their agents and affiliates are not responsible for and will not honor damaged, late, lost, incomplete, illegible or postage due requests. This offer is void where prohibited, taxed or restricted. Employees of Starz Entertainment, LLC, its parent, subsidiaries, affiliates, printers, advertising and promotion agencies, licensed retailers and distributors are not eligible. Name and address on rebate form must match the name and address on billing statement. Starz Entertainment, LLC is not responsible for late, lost or misdirected mail, or for inability of any person(s) to download or print the rebate form. Offer expires 12/31/14. Allow 60 days for delivery. This rebate form and terms and conditions are also available at www.starzoffers.com. Information collected in connection with this offer will be used by Starz Entertainment, LLC in accordance with its Privacy Policy available at www.starz.com.

TV: HDTV and HD Set-Top Box are required to receive HD service. TWC TV® requires Standard Cable TV, iPad and/or iPhone with iOS 5.0 and/or Android 2.2 and WiFi connection. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible Set-Top box or DVR. Programming is subject to availability and the video package to which you subscribe.
 
Must subscribe to both Preferred TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas. Pay-per-View programming and scheduling subject to change. HD Events are not available in all areas. PPV and HD PPV are optional services available for an incremental charge. Pay-Per-View events and HD Pay-Per-View events are optional services available for an incremental charge. Prices do not include taxes or franchise fees. A service fee may be assessed for Pay-Per-View orders placed through customer service. Some restrictions apply. Showtime and related channels and service marks are the property of Showtime, Inc. ©2014 Showtime Pay Per View, a division of Showtime, Inc. and Golden Boy Promotions, Inc. Showtime PPV, Showtime and all related channels and service marks are the property of Showtime, Inc. Mayweather vs. Maidana 2: Mayhem ©2014 Showtime Networks Inc. All rights reserved. SHOWTIME PPV is a registered trademark of Showtime Networks Inc., a CBS Company. Offer expires 9/16/14 and is available to any new or current TWC subscriber (except current Showtime subscribers). Regular rate will apply after 12 months. Bout card subject to change without notice.

Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.

Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO® and CINEMAX® are service marks of Home Box Office Inc. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.
 
For Hawaii Customers Only
 
*All prices exclude applicable taxes, fees, equipment, installation, activation fee, Directory Assistance, Operator Services, International calls and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Three-product offers valid for new residential customers. After 12 months, regular rates apply. Offers expire 10/19/14. STARZ is $4.95/mo. for 6 months; regular rates apply in month 7. Triple Plays are eligible for 50% off TWC Sports Pass. All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.
 
To receive all TV services, Digital TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box.
 
Thirty-day money-back guarantee is applicable to standard installation and monthly service charges only. Return of all leased equipment required before refund can be issued. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems. Subscription to DVR service required to receive 3 free months. Free DVR service is available to new Residential customers. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Additional charges apply for equipment, installation, surcharges and taxes & fees. Call 1-800-TWCABLE to cancel at any time. After promotional periods, regular rates apply. Some restrictions apply.
 
Dell Inspiron 11 3000 Series 2-in-1
 
Dell Inspiron 11 3000 Series 2-in-1 (Dell Inspiron) offer expires 10/19/14 or when supplies run out, whichever occurs first. Dell Inspiron is available new double play subscribers who purchase Basic TV and Ultimate Internet; new double play subscribers who purchase Digital TV and Ultimate Internet; new double play subscribers who purchase Digital TV, WHDVR and Extreme or Ultimate Internet; new triple play subscribers who purchase Digital TV, Nation Phone and Ultimate Internet; new triple play subscribers who purchase Digital TV, WHDVR, Nation Phone, Extreme or Ultimate Internet; and existing single play subscribers upgrading to the eligible triple play package. Go to www.oceanic.com for details on these packages.
 
Within 30 days of service installation or no later than 11/19/14, whichever comes first, you must go to www.switchto.oceanic.com and complete registration using the promo code "OceanicDellTablet" and by submitting a bill from your previous service provider showing the service(s) you are cancelling (bill must be dated within the last 90 days from date of registration) or proof of current college student enrollment within 60 days of installation. You must provide proof of switch from previous provider for services comparable to those selected. Comparable services do not include wireless telephone service or online-only video subscriptions. You must remain in good standing and maintain all services for a minimum of 90 days after installation.  
 
Once registration is complete, you will receive an email after the mandatory 90 day service period asking for verification of your shipping address. Once you verify your shipping address, Dell Inspiron will be shipped to the registered address within approximately 4-6 weeks. Dell Inspiron is subject to manufacturer’s original warranty. See materials accompanying Dell Inspiron for additional important information. Limit one (1) Dell Inspiron per eligible account and this offer may not be combined with any other offers.
 
Dell Promotional Gift Card
 
$100 Dell Promotional Gift Card (Card) offer expires 10/19/14 or when supplies run out, whichever occurs first. Card is available to new double play subscribers who purchase Digital TV and Turbo or Extreme Internet; new triple play subscribers who purchase Digital TV, Nation Phone and Turbo or Extreme Internet; and existing single play subscribers upgrading to the eligible triple play package. Go to www.oceanic.com for details on these packages.
 
Within 30 days of service installation or no later than 11/19/14, whichever comes first, you must go to www.switchto.oceanic.com and complete registration using the promo code "OceanicDell100" and by submitting a bill from your previous service provider showing the service(s) you are cancelling (bill must be dated within the last 90 days from date of registration) or proof of current college student enrollment within 60 days of installation. You must provide proof of switch from previous provider for services comparable to those selected. Comparable services do not include wireless telephone service or online-only video subscriptions. You must remain in good standing and maintain all services for a minimum of 90 days after installation.
 
Once registration is complete, you will receive an email after the mandatory 90 day service period. This email – which will be sent within approximately 10 days after the 90 day service period – will contain the Card. The Card is valid for purchases on Dell.com only and expires 90 days from date of emailing, except where prohibited by law. See additional terms and conditions on www.dell.com/giftcard/promoterms.
Time Warner Cable is not responsible for the operation or performance of Dell Inspiron or the Card (“Dell Reward”) or for any products that are lost or stolen. Customers are responsible for ensuring that they are permitted, without restriction, to cancel services from previous provider and are solely responsible for any fees, charges or other expenses which may be associated with any such cancellation. Any claim relating to eligibility or a failure to receive a Dell Reward under this promotion should be received by Time Warner Cable within 60 days after the end date of this promotion and no later than 12/19/14. Claims received outside this period will not be considered. All materials submitted in connection with this offer become property of Time Warner Cable and are non-returnable. Customers are responsible for retaining a copy of their submission. Forged or fraudulent request, bills or documents of any kind not obtained through authorized channels will be void. Time Warner Cable has no obligation to acknowledge, return or redeem any requests that are not in compliance with these terms and conditions. Invalid or duplicate requests will not be honored. Time Warner Cable reserves the right in its sole discretion to modify, suspend or terminate the Dell Reward offers at any time.
 
By participating in the offer, customers agree to be bound by these terms and conditions and the decisions of Time Warner Cable which are final and binding, including any decisions concerning any violation or non-satisfaction of these terms and conditions. Customer also agrees that Time Warner Cable shall have no obligation to provide, and customer shall have no right to receive, a Dell reward under this promotion unless customer first fulfills all requirements of this promotion, including but not limited to properly completing the registration process and providing Time Warner Cable with the documentation and other information required under the terms of this promotion.
 
©2014 Time Warner Cable Enterprises LLC. All rights reserved. Time Warner Cable and the Time Warner Cable logo are trademarks of Time Warner, Inc. Used under license. This is not a Dell promotion. Dell and Inspiron are trademarks of Dell Inc.
 
STARZ: Rebate offer expires 12/31/14 and is available to current residential TV customers who subscribe to STARZ for a minimum of 6 months. Lease of a Set-Top Box is required. Additional charges apply for equipment, surcharges, taxes and fees.
 
STARZ is solely responsible for the administration and fulfillment of the rebate offer. $50 cash back offer expires 12/31/14. New STARZ subscribers in participating Time Warner Cable markets between 5/1/14 and 12/31/14 only. Mail-in request with proof of 6-month subscription required. Visit www.starzoffers.com for terms and conditions. Allow 60 days for delivery. Visit starz. com for airdates/times. STARZ and related channels and service marks are the property of Starz Entertainment, LLC. STARZ On Demand is included with a STARZ subscription at no additional charge. STARZ Play is only accessible in the U.S. and certain U.S. territories and requires a high speed broadband connection (a minimum 3G connection is required to use on an authorized mobile device.) STARZ Play is included with a subscription through participating cable, satellite and telco television providers. For Xbox 360® users, an Xbox LIVE® Gold membership and STARZ subscription through participating TV providers are required. Xbox®, Xbox Live®, the Xbox logos and/or other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation. STARZ® and related channels and service marks are the property of Starz Entertainment, LLC.
 
TV: HDTV and HD Set-Top box are required to receive HD service. TWC TV® requires Standard Cable TV, iPad or iPhone with iOS 5.0 and/or Android 2.2, and WiFi connection. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible set-top box or DVR. Programming is subject to availability and the video package to which you subscribe.
 
Must subscribe to both Digital TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.
 
Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
 
Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO® and CINEMAX® are service marks of Home Box Office Inc. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.