Cable, Internet and Home Phone Packages

Order online or call 855-892-1002855-892-1002

Order online
or call 855-892-1002855-892-1002

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services that fit you.

Order TV, Internet and Home Phone services that fit you.


 

TWC Stores

Shop, pay your bill, exchange equipment at select locations.

Shop, pay your bill, exchange equipment at select locations.


 

Contact TWC

Find answers to common questions,
chat online or call us.

Find answers to common questions,
chat online or call us.

 

*Additional charges apply for equipment, installation, taxes & fees, broadcast, sports programming, activation and other surcharges, Directory Assistance, Operator Services, International calls outside of the calling area and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Triple Play offers expire 09/18/15 and are available to residential new and existing Single Play customers. Triple Play price will increase $20 per month for months 13-24. After 24 months, regular rates in effect at that time apply. Lease of at least one Whole House HD-DVR and one WH DVR compatible Set Top Box required. Standard TV for $39.99 available for 12 months; in months 13-24, price will increase to $44.99; after month 24, regular rates in effect at that time apply. TV & Internet offer expires 09/18/15 and is available to new residential customers who sign up for the Double Play (Starter TV/Standard Internet); offer may not be combined. After 1 year, regular rates in effect at that time apply. Offer expires 09/18/15 and is available to new residential customers who sign up for Extreme Internet and Starter TV with Digital Transport Adapter. After 1 year, regular rates in effect at that time apply. HBO®, Cinemax®, SHOWTIME® and STARZ® premium bundle offer is available to new customers and current Time Warner Cable customers who already have or are adding TV service and a set-top box to their accounts. To qualify, current customers cannot already subscribe to two or more premiums. The rate for this offer is $29.99 per month for 12 months. After 1 year, regular rates in effect at that time will apply. Free Installation applies to Easy Connect Kit through 12/31/15. Free Installation does not apply to National West and Former New Wave and Former Insight locations. All services not available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.

To receive all TV services, Preferred TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box.  
 
The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. TWC must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems.
 
NYC: $300 Reward Card: $300 Reward Card offer expires 9/18/15. Offer available in New York City service areas to any new subscribers or existing high speed internet (HSD) only subscribers who switch and purchase a $89 or higher Triple Play bundle. Customers must remain active, in good standing and must maintain all services for a minimum of 90 days after installation.
 
Customer must register within 30 days of installation, or by 11:59 p.m. PDT on 10/17/15, (whichever comes sooner) at www.twc.com/betterreward with the redemption code which you will receive via email and/or postcard and upload a bill from their previous paid video, HSD or phone service provider issued within the last 90 days showing the service they are cancelling as proof of switch. Customer's name and/or address on previous provider's bill must match name and/or address on Time Warner Cable installation order. Eligible paid video providers do not include online-only video subscription providers and paid phone providers do not include cellular providers. See www.twcbetterreward.com/Terms for more information and complete terms and conditions. Reward Card will be mailed approximately 4-6 weeks after the 90 day period. Reward cards may be subject to separate terms and conditions imposed by issuer. Limit one (1) Reward Card per eligible residential service and this offer may not be combined with any other offers.
 
TV: HDTV and HD Set-Top Box are required to receive HD service. TWC TV® requires Starter TV, iPad and/or iPhone with iOS 7.0 and/or Android 2.3 and WiFi connection. Start Over® is available on select shows from participating networks. As a condition of service, you may be required to have equipment for every TV in your home. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible Set-Top box or DVR. Programming is subject to availability and the video package to which you subscribe. Enhanced DVR is not available in Lincoln, NE.
 
Must subscribe to both Preferred TV and Phone to get Caller ID on TV.
 
Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
 
Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO GO® and MAX GO® are only accessible in the U.S. and certain U.S. territories. HBO® and CINEMAX® are service marks of Home Box Office Inc. SHOWTIME® and related marks are trademarks of Showtime Networks Inc., a CBS Company. You must be a subscriber of SHOWTIME® to receive SHOWTIME ANYTIME®. STARZ® and related channels and service marks are the property of Starz Entertainment, LLC. All other trademarks are property of their respective owners. ©2015 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.
 
For Hawaii Customers Only
 
*Additional charges apply for equipment, installation, taxes & fees, broadcast, sports programming, activation and other surcharges, Directory Assistance, Operator Services, International calls outside of the calling area and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Offers expire 09/18/15 and are available to new residential customers. After promotional period, regular monthly rates will apply. Free Installation applies to Easy Connect Kit through 12/31/15. All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.
 
To receive all TV services, Digital TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box.
 
The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. TWC must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required. Lease of a modem or purchase of an approved modem required for Internet service. Current approved modems can be found at twc.com/approvedmodems. Subscription to DVR service required to receive 3 free months. Free DVR service is available to new Residential customers. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Additional charges apply for equipment, installation, surcharges and taxes & fees. Call 1-800-TWCABLE to cancel at any time. After promotional periods, regular rates apply. Some restrictions apply.
 
TV: HDTV and HD Set-Top box are required to receive HD service. TWC TV® requires Starter Cable TV, iPad or iPhone with iOS 7.0 and/or Android 2.3, and WiFi connection. Start Over® is available on select shows from participating networks. As a condition of service, you may be required to have equipment for every TV in your home. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible set-top box or DVR. Programming is subject to availability and the video package to which you subscribe. Must subscribe to both Digital TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.
 
Internet: Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
 
Phone: Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. After 12 months, regular monthly rates will apply. Home Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, Home Phone, including the ability to access 9‐1‐1 services, may not be available. A one-time charge may apply to keep your current telephone number.
 
Payments: If you discontinue recurring payments within your first year of service, a $50 deposit will be added to your account.
 
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO GO® and MAX GO® are only accessible in the U.S. and certain U.S. territories. HBO® and CINEMAX® are service marks of Home Box Office Inc. SHOWTIME® and related marks are trademarks of Showtime Networks Inc., a CBS Company. You must be a subscriber of SHOWTIME® to receive SHOWTIME ANYTIME®. STARZ® and related channels and service marks are the property of Starz Entertainment, LLC. All other trademarks are property of their respective owners. ©2015 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.