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Account and Billing >> Add, Change or Move Service >> Is there a charge to transfer my service?

Question:

Is there a charge to transfer my service?

Answer:

Transfer fees may apply.

First, submit a My MoveTM Request Form online, which we use to determine if your new address is located in a TWC service area.

After you have submitted the request online and we confirm that your new address is located within the Time Warner Cable service area, you will receive an acknowledgment email. A move agent will contact you and let you know if any transfer fees apply. 

For more information on local transfer policies, please Contact Us.

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