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Account and Billing >> Add, Change or Move Service >> What if I am moving to another Time Warner Cable area and want to transfer my service?

Question:

What if I am moving to another Time Warner Cable area and want to transfer my service?

Answer:

With two simple ways to get started, moving has never been easier.

Fill out the My MoveTM form and we'll get back to you within 5 minutes**. Time Warner Cable is here to make sure your TV, Internet and Phone services are set up and ready to go as soon as you are.

Or you can call us at 1-866-461-9843. Our MyMove Specialists are waiting for your call. We’re here to help make your move hassle-free.

**During typical Call Center hours 8AM - Midnight EST


If you are moving temporarily, a service hold or seasonal status may be an option for you to retain your Time Warner Cable service.  Seasonal status allows you to make your account dormant for a nominal fee without canceling your service. This allows you to keep your same phone number, email address, cable box and equipment. An example of seasonal status would be phone or cable service in a vacation home that you only use during the summer months. Seasonal policies differ and may not be available in all areas.  To learn more about how seasonal status is handled in your area or to turn seasonal status on or off, please Contact Us.

 

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