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Account and Billing >> Billing >> Can I have my bill sent to another address instead of the service address?

Question:

Can I have my bill sent to another address instead of the service address?

Answer:

Yes, you can have your bills sent to another address.

To change your billing address, go to MyServices and follow the instructions below or Contact Us to speak with a local customer service representative directly.

To edit your billing address, simply:

  1. Sign into MyServices with your TWC ID
  2. Click View & Pay My Bill on the My Account tab and opt-in to Online Bill Pay.
  3. Select Billing Info in the left hand navigation
  4. Locate your service address
  5. Select Add / Edit your Bill To address

Note: PayXpress is a free service. You are not required to enroll in paperless billing, enter credit card information or set up recurring payments unless you would like to use those features of PayXpress.

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