Is there a charge to transfer my service?:


Transfer fees may apply.  To find details, start by visiting the TWC My Move® page. Once there, enter the ZIP code of your new address and complete the online form so we can determine if the new address is in a Time Warner Cable service area.

After you have submitted the request online and we confirm that your new address is located within the Time Warner Cable service area, you will receive an acknowledgment email and a move agent will contact you and let you know if any transfer fees apply. 

For more information on local transfer policies and fees, please call 1-866-339-1040.

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