If I receive my paperless bill statements online, am I free to change my mind and begin receiving paper bill statements again?:

Yes. You may choose to receive paper statements at any time, simply:

  1. Sign into My Account with your TWC ID
  2. Click View & Pay My Bil
  3. Click on Paperless Options in the left hand navigation
  4. Check the I want to receive a paper statement box and click Submit

You will receive a paper bill statement during your next billing cycle.

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