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I received an email invitation from the primary account holder what do I do now?
Answer:
To accept the invitation and begin the registration process, click on the Sign Up for a TWC ID link at the bottom of the email invitation.
Clicking the link in the email invitation will open an internet browser to perform and prompt you to complete the registration process.
Create a Username following the Username Requirements.
Must be between 5 and 64 characters long.
Cannot contain spaces.
Cannot contain objectionable or prohibited words.
Can be an email address.
Can only use characters used in an email address.
Create and Confirm a Password following Password Requirements:
Must be 8-16 characters long.
Must start with a letter.
Cannot match your username.
No undesirable words or phrases.
Must contain letters and numbers only.
Must contain at least one number.
Cannot have any characters repeated 3 times in a row.
Click the link to read the Terms of Use; then check the box to accept Terms of Use. Click on the Submit button.
Use the drop down boxes to select two Security Questions and provide answers for each. Then click the Submit button. Please note: This information can be used in the future to reset a forgotten password.
A “Thank You” screen will be displayed to confirm your registration has been completed successfully. Within a few seconds, the MyServices log-in screen will be displayed, or you can click the link to be taken immediately to the log-in screen.