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One-Time Payment
Automatic Bill Pay/Recurring Payments
What are Recurring Payments?
Why would I want to automatically pay my monthly bill statement?
How do I stop Recurring Payments once enrolled?
How do I update my Recurring Payments credit card or bank account information?
Can I change or cancel a Recurring Payment if I change my mind?
How do I set up recurring payments?
How do I pay my bill online?
How can I check the status of my appointment online?
Can I cancel my installation appointment online?
Can I schedule a new appointment online?
What is an appointment Arrival Time?
Can I reschedule my existing appointment online?
Can I cancel my service repair appointment online?
How do I reschedule my appointment online?
How do I cancel my service repair appointment online?
How do I stop receiving my paper bill statement each month?
If I receive my paperless bill statements online, am I free to change my mind and begin receiving paper bill statements again?
How long will it take my request to Go Paperless to go into effect?
How does Paperless Billing work?
Will I receive an email each month notifying me that my bill statement is available to view and pay?
How secure is my bill payment and personal information?
Can I opt out of Online Bill Pay (PayXpress)?
Can I opt-in to Online Bill Pay (PayXpress)if I have previously opted out?
What can I do on the My Account tab in MyServices?
How can I pay my bill?
What is my Time Warner Cable account number?
What if I am moving a short distance, and will stay in the same city and want to transfer my service?
When I logged into MyServices, I received an alert notifying me that my credit/debit card is inactive. Why is my card “no longer active”?
When I logged into MyServices, I received an alert notifying me that my credit/debit card is inactive. If I click “Remind me later,” when will I be reminded?
When can I expect to receive my bill statement?
What is PayXpress?
Can I cancel or reschedule an appointment within MyServices?
Can I review the services and equipment associated with my account?
Do I have to pay to use PayXpress?
How do I access PayXpress?
If I opted in to PayXpress, do I have to to pay my bill online?
How can I opt out of receiving emails and notices from MyServices?
Where can I find my current and previous bill statements online?
What is a One-Time Payment?
How do I make a one-time payment?
What are Recurring Payments?
How do I cancel Recurring Payments after I enroll?
Why would I want to automatically pay my monthly bill statement?
What is a One-Time Payment?
How do I make a one-time payment?
How do I update my Recurring Payments account information?
Can I change or cancel a Recurring Payment if I change my mind?
How do I set up recurring payments?
How do I pay my bill online?
What is included in the Current Balance Due total on my bill?
What does my bill summary include?
What can I do on the My Account tab in MyServices?
How can I pay my bill?
For Your Home
TWC brings you big blockbusters, fast Internet, digital Home Phone with the most innovative features-- everything you need to enjoy your home better.
For Your Business
From the mom-and-pop shop to 1000 employees, TWC can give you the power to do business better. Your business solution is here.
About Our Company
With cutting-edge technology, amazing entertainment and Internet, and superior Customer Service, TWC does cable better.
All You Need Is Popcorn
Enjoy the hottest blockbusters and the latest Indies with an enhanced, interactive, high-def TWC experience.
Shop Better
Enjoy our new streamlined menu of TWC services. Explore and find the service you need with our easy-to-use navigation.
Management Made Easy
Whether you just want to pay your bill or find a channel, you can now manage your TWC Services faster.
Support Within Reach
Need help? Customer Support is at your fingertips, with a variety of options on the homepage.
Home to Business and Back
Move seamlessly between TWC Home and Business using our global navigation.
Something to Talk About
TWC is constantly innovating, and we want you to tell everybody.
Mega Menu, Mega Options
You can reveal a richer listing of options and links from our main navigation—so you find the information you want faster.
Products at a Glance
See what products TWC offers without going past the homepage.
Compare at a Glance
Pictures say it better than words. The new TWC site features charts and tables so you can easily choose the right product.
Order Better
Browse packages by interest, see the offers upfront, and proceed straight to checkout.
Offers Upfront
Want a deal? We’ll show you the best price without making you leave the page.
Straight to Checkout
If you see something you like, why wait? Once you choose your offer you can head straight to checkout.
Browse by Service
Filter by service to find the packages you want faster when you.
Find the Shows You Want
Whether you’re a movie buff or sports fanatic, our new interactive visuals are a great tool to guide you in selecting the service you want.
Rollover to Read More
Our new rollovers let you to do as little work as possible to learn about TWC products and services.
Services by Region
Because our new site is tailored to you upon your arrival, you’ll know that the services offered are available in your area.
Prices by Region
The prices listed next to the services ensure consistency throughout your TWC ordering experience.
Featured Questions
Whether you have one question or a lot, we answer the questions most asked right up front.
Share More
Now we have more opportunities than ever for current and potential customers to share Time Warner Cable socially with friends and family.
Expand to Learn
With our new accordion-style content, you can get a quick in-depth look at TWC products. Better browsing, with just one click.
Carousel Functionality
The new content carousels let you explore the almost endless ways you can enjoy entertainment better.
TWC TV
Watch live shows and navigate channels from your computer and mobile device.
More About TWC TV
It’s more than just an app. Learn about all the things you can do with TWC TV— from watching live TV to managing your DVR anytime, anywhere.
Download the App
Download the TWC TV app on iTunes and Google Play.