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Account and Billing >> MyServices >> My Account >> Security and Your Billing Information >> Can I opt out of Online Bill Pay (PayXpress)?

Question:

Can I opt out of Online Bill Pay (PayXpress)?

Answer:

Yes. You can opt out of online bill pay at any time.

  1. Sign in to MyServices
  2. Click View & Pay My Bill on the My Account tab
  3. Select Billing Info from the left hand navigation.
  4. Click the Opt out of PayXpress link
  5. If you are set up for automatic bill pay, you may choose to retain your recurring payment arrangement or cancel your recurring payment arrangement.
  6. Click Yes to confirm you want to opt out of online bill pay

You will automatically be returned to a paper statement and you must pay your bill via mail, by telephone or in person at a customer service center.

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