"Spam" is a slang term for unsolicited email messages sent to users without their consent. Spamming is usually intended to promote or advertise services and products.
Time Warner Cable has a zero tolerance policy against spamming with any TWC Mail account. Time Warner Cable does not tolerate users who spam via email, newsgroups, etc. You may receive a warning after we receive the first spamming complaint from a customer, or, should we determine that the incident is severe enough to warrant it, your account may be cancelled.