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Internet >> Self-Installation >> What is the installation procedure? Can I install the modem myself?

Question:

What is the installation procedure? Can I install the modem myself?

Answer:

As a customer, you will be provided with a high-speed cable modem that links your computer to the cable network. We offer two installation options:

 

Professional Installation:

This option may be subject to a one-time installation fee and includes the installation of the modem, coaxial cable and drivers. We also offer an option to perform an activation that sets your homepage, configures your E-mail and Internet browser, and downloads a program, Flash, if necessary.

 

Self-Installation:
If you are an existing Time Warner Cable customer and want to add the service, you can save time and money by doing it yourself with a self-installation kit. The kit contains everything you need to connect your computer to the  network: a high-speed Installer Guide, 2 Coaxial Cables, 1 Ethernet Cable, and 1 Splitter (if needed). An active cable outlet in the same room where you will have the computer is required.

 

To pick up a self-installation kit, locate the address of your local Time Warner Cable store by visiting Contact Us and scrolling down to the Find a Location section.

 

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