How do I connect to the TWC WiFi® Hotspot network from the WiFi Finder app?:


To connect, you will need to make sure the WiFi feature on your mobile device is turned on and that you are near a TWC WiFi® or CableWiFi® Hotspot. You can locate these hotspots using the WiFi Finder app map.

If you are a TWC customer with Standard Internet or higher you will need to sign-in using your TWC credentials. If not, you can request a Free Trial or purchase an Access Pass.

If you are using an Apple device:

  1. Tap the home button
  2. Tap Settings > Wi-Fi
  3. Select either the TWCWiFi or CableWiFi network name
  4. Open your browser
  5. Sign in using your TWC ID or your TWC email and password


If you are using an Android device:

  1. Open the WiFi Finder app
  2. Tap the Connect button on the main screen
  3. Tap the Sign-in button
  4. Sign in using your TWC ID or your TWC email and password

 

Once you sign-in for the first time, your device should automatically connect to hotspots in the TWC WiFi® network (both “TWCWiFi” and “CableWiFi” network names) when you are within range and your WiFi feature is turned on. You may be asked to sign-in again periodically to verify your customer status.

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