To connect to a TWCWiFi or CableWiFi hotspot for free, you must be a TWC customer with Standard Internet or higher. You can sign-in using either your TWC ID or your TWC email and password. If you do not already have a TWC ID, register for one now.
A TWC email and password is the e-mail associated with your TWC account (for example, firstname.lastname@example.org, email@example.com or firstname.lastname@example.org). Registration for this email usually occurs when your home internet is first installed.
You also qualify for free access if you are Business Class Internet Customer using your Business Class email address and password or your My Account ID. For support on Business Class credentials go to twcbc.com/myaccount.
For additional sign in support, contact us at 1-888-851-9350.