How do I access my account?:

From the TWC Central Video Store Homepage, mouse over the Welcome link at the top right-hand corner to view dropdown tabs for all account information. These include:

My Account

This page will provide a snapshot of your account information. You will be able to manage and update your account information from here as well as reset your account password.

Order History

The Order History tab provides a top level order summary in which you can navigate to an order details page with individual order items. This will provide the ability to re-print order receipts, compare against credit card statements, and more.

The basic information that is displayed for an order summary includes:

  • Order number
  • Order date
  • Payment details
  • Item details

Payment Methods

This page displays payment information and credit cards associated with your account. You will be able to edit and delete the credit card information at any time. You will also be able to view transaction history tied to the credit card.

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