How do I retrieve my Voicemail?:


The following login instructions will guide you through the process of retrieving your Voicemail messages:

 

Using your home phone:

  1. Lift the handset of your phone.
  2. A stutter dial tone means you have a message(s).
  3. Dial either *98 or the Voicemail access number included in your Home Phone Welcome Kit and wait for Voicemail to answer.
  4. The Voicemail system will tell you how many new messages you have.
  5. Press the ‘1’ key to listen to your messages.

 

Away from home using any other phone (using your home phone number):

  1. Lift the handset of any touch-tone phone.
  2. Dial your 10-digit home phone number.
  3. Wait for your call to go into the Voicemail system; you will hear your Voicemail greeting.
  4. Press the (*) key.
  5. Enter your PIN followed by the (#) key.
  6. The Voicemail system will tell you how many new messages you have.
  7. Press the ‘1’ key to listen to your messages.

 

Away from home using any other phone (using your Voicemail access number):

  1. Lift the handset of any touch-tone phone.
  2. Dial the Voicemail access number included in your Home Phone Welcome Kit.
  3. Enter your 10-digit home telephone number and press the (#) key.
  4. Enter your PIN followed by the (#) key.
  5. The Voicemail system will tell you how many new messages you have.
  6. Press the ‘1’ key to listen to your messages.
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