Question:
I entered my PIN incorrectly three times and now I’m locked out of my Voicemail, how do I get it restored?
Answer:
If you do not have PIN SKIP enabled, you must call 6-1-1 Time Warner Cable Help to have your PIN reset. Subscribers with PIN SKIP can use that feature to login to Voicemail from home without a PIN, by dialing their home number. Once logged in to Voicemail, the menu option for PIN Reset is 4-3-1 from the Voicemail main menu.