1. Login to VoiceZone.
2. Select the Voicemail option.
3. Hover over the down arrow of the message you want to download, you will be able to view the text of the message (if you have enabled Voicemail to text).
4.Click the down arrow.
5. Choose whether you want to download the audio file or the text message or both by checking the ones you want.
6. Click the Download button and follow normal download procedures.