What is Call Control and how do I use it?:

The Call Control* feature for VoiceZone® Connect provides you with options to manage incoming calls to your Home Phone from the incoming call alert that displays on your computer. The options presented with your Caller ID notification are Ignore, Send and Voicemail (if applicable).

  • Ignore silences the ringer on the application, but the caller will continue to hear ringing until they hang up. 
  • Send provides you a dropdown list of the numbers you have pre-defined in your My Location settings. Choose the number or friendly name from the dropdown list and click Send; the call is sent to that number allowing you to take the call real-time. 
  • The Voicemail option silences the ringer and sends the call directly to Voicemail.

*This feature is not available in all areas.

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