What is a Caller ID alert on PC?:


The Caller ID alert is a small rectangular box that displays in the bottom right-hand corner of your PC/Mac’s screen for approximately 15 seconds when your TWC Home Phone receives an incoming call.

  • The alert displays the phone number and name of the person who is calling, if available.
  • If the caller has been added to the VoiceZone® Connect Contacts section, the caller’s name and phone type (mobile, home or business) will be displayed.
  • If a personal ringtone has been chosen, it will be played; if not, the default ringtone will play.
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