What is My Location and how does it work?:

My Location* is a feature of VoiceZone® Connect, which is used in conjunction with both Call Control and Click to Call.

In the My Location Settings tab, you can add up to five (5) phone numbers (locations) where you or your family are frequently located when away from home. You would need to have internet access and a computer at these locations; as an example, you might want to add your work, vacation home, parents’ place or your cell phone. My Location will automatically append your home phone numbers to your My Locations list, but they do not count as part of the five you choose to designate. You can even assign a Friendly Name to the locations, like Work, Paradise, or Cell.

With the Call Control feature, you can direct incoming calls to your Home Phone to an alternate number so it can be answered in real time even though you aren’t at home.

With Click to Call, you can easily place calls from your VoiceZone® Connect application even when you’re away from home. You can take advantage of your TWC calling plan - including international calls - even while you’re away from home.

Tips: My Location numbers are tied to your TWC ID and any device you set them up on, so you can add different numbers to your My Location settings on different computers. My Location numbers must be valid 10 digit numbers.

Further information can be found in the built-in Help of the VoiceZone® Connect application.

*This feature is not available in all areas.

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