Time Warner Cable has moved to an all-digital experience. Customers will now need digital equipment in order to view channels that have recently moved from analog to digital – which is why you’re seeing the error message. You’ll need a set-top box, CableCARD™ or Digital Adapter in order to view these channels broadcasted digitally.
To request a Digital Adapter you can:
Please note that Digital Adapters receive a limited channel lineup. If you order an Easy Setup Kit we will mail it directly to your home at no cost.