What do I do if I see the “This channel now requires a Digital Adapter to be viewed.” error on my TV? :

Time Warner Cable has moved to an all-digital experience. Customers will now need digital equipment in order to view channels that have recently moved from analog to digital – which is why you’re seeing the error message. You’ll need a set-top box, CableCARD™ or Digital Adapter in order to view these channels broadcasted digitally.

To request a Digital Adapter you can:

Please note that Digital Adapters receive a limited channel lineup. If you order an Easy Setup Kit we will mail it directly to your home at no cost.


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