1. Subscribe to HBO as part of your video package to view HBO GO and/or subscribe to Cinemax to view MAX GO content.
2. Make sure your device meets the minimum requirements for accessing HBO GO and MAX GO.
|Minimum Requirements by Device|
|Computer||• Requires high speed Internet connection. Internet Connection 3.0Mbps or greater (for HD content).
• Adobe Flash 10.0 or higher.
• For Windows: Intel Pentium 4.3Ghz processor (or equivalent), 512 MB of RAM/128MB of VRAM.
• For Macintosh: Intel Core Duo 1.83Ghz or faster processor, 512MB of RAM/128MB of VRAM.
|Apple iPad, iPod Touch, iPhone||• The minimum iOS requirement is 3.2 or higher for iPhone 3GS or 4, iPad, and iPod Touch (3rd and 4th gen).
• If you don't have 3.2 or higher, you will get an error when trying to log in and will need to upgrade the iOS.
• Please visit the Apple support site to upgrade your iOS http://www.apple.com/support/.
|Android||• Devices running Android 2.1-4.02 (Gingerbread, Honeycomb and Ice Cream Sandwich) are supported.
• If you don't have the latest version, you will get an error when trying to log in and will need to upgrade the OS.
• Please visit the Android support site to upgrade your Google OS https://market.android.com/.
|Other Devices||• Xbox 360®: For Xbox 360® users, an Xbox LIVE Gold® membership is also required.
• Kindle Fire: HBO GO is supported (MAX GO is not available at this time)
• Select Samsung® Smart TVs: HBO GO is not compatible with all models of Samsung® Smart TVs.
Please visit the HBO GO website for a list of compatible Samsung® Smart TVs.
3. If you don't already have one, register for a TWC ID.
• The HBO GO and/or MAX GO account is created the first time you select Sign Up and follow the registration instructions.
Please note: only an HBO GO ID (or for MAX GO, a MAX GO ID) that you create the first time you access the service is required. All other information requested on the HBO/MAX sign up page is optional.
To access HBO GO and/or MAX GO from a computer:
To access HBO GO and/or MAX GO from a mobile device, first download the respective apps from the App Store or Google Play.
Note: All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice.