How do I access HBO GO or MAX GO?:


1. To view HBO GO or MAX GO you must first subscribe to HBO or Cinemax as part of your video package.

2. Your device must meet the minimum requirements for accessing HBO GO and MAX GO. (see below)

3. You need a TWC ID. If you don't already have one, register now.

4. Visit the HBO GO and/or MAX GO websites.

5. Select Sign Up and follow the registration instructions to create an account.

Note: Only an HBO GO ID (or for MAX GO, a MAX GO ID) that you create the first time you access the service is required. All other information requested on the HBO GO/MAX GO sign up page is optional.

 

To access HBO GO and/or MAX GO from a computer:

HBO GO - http://www.hbogo.com

MAX GO - http://www.maxgo.com

 

To access HBO GO and/or MAX GO from a mobile device: first download the respective apps from the App Store or Google Play.

HBO GO - http://www.hbogo.com/#mobile/

MAX GO - http://www.maxgo.com/#mobile/

 

Note: All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice.

 

Minimum System Requirements

Computer

• Requires high speed Internet connection. Internet Connection 3.0Mbps or greater (for HD content).
• Adobe Flash 10.0 or higher.
• For Windows: Intel Pentium 4.3Ghz processor (or equivalent), 512 MB of RAM/128MB of VRAM.
• For Macintosh: Intel Core Duo 1.83Ghz or faster processor, 512MB of RAM/128MB of VRAM.

Apple iPad, iPod Touch, iPhone

• Requires high speed Internet connection. Internet Connection 3.0Mbps or greater (for HD content).
• Adobe Flash 10.0 or higher.
• For Windows: Intel Pentium 4.3Ghz processor (or equivalent), 512 MB of RAM/128MB of VRAM.
• For Macintosh: Intel Core Duo 1.83Ghz or faster processor, 512MB of RAM/128MB of VRAM.

Android

• Devices running Android 2.1-4.02 (Gingerbread, Honeycomb and Ice Cream Sandwich) are supported.
• If you don't have the latest version, you will get an error when trying to log in and will need to upgrade the OS.
• Please visit the Android support site to upgrade your Google OS https://market.android.com/.

Other Devices

• Xbox 360
• Kindle Fire: HBO GO is supported (MAX GO is not available at this time).
• Select Samsung® Smart TVs: HBO GO is not compatible with all models of Samsung® Smart TVs.Please visit the HBO GO website for a list of compatible Samsung® Smart TVs.

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