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TV >> On-Screen Guide >> Navigator >> Caller ID on TV >> Are all customers that subscribe to TWC Digital Home Phone eligible for the new on-screen Caller ID feature?

Question:

Are all customers that subscribe to TWC Digital Home Phone eligible for the new on-screen Caller ID feature?

Answer:

To receive the new on-screen Caller ID feature, customers must subscribe to both TWC Digital Home Phone service and TWC Digital Cable service. If you have both these services, Caller ID will be enabled by default.

To disable Caller ID on TV:

  1. Press Settings
  2. Scroll up/down to Caller ID
  3. Press Select to turn the status off

Note: This feature may not be available in all areas; please contact your local Time Warner Cable office for details on availability.

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