Please enter the ZIP Code for your location. If you entered your ZIP Code correctly, visit cablemover.com to contact the cable company serving your area.
Our services may not be available in your area
You are visiting from an area we don’t currently service. Please enter your home ZIP Code, or visit CableMover.com to find a provider in your area.
Cookies are not enabled
You do not have cookies enabled. In order for us to serve you better, please enable cookies
TV >> On-Screen Guide >> The Guide >> Why does my on-screen program Guide show "????" when I tune to a channel on the Guide?
Question:
Why does my on-screen program Guide show "????" when I tune to a channel on the Guide?
Answer:
If you attempt to tune to a channel that doesn’t exist, the on-screen program Guide may display “????” instead of a channel number. You can set the Guide to tune the next highest channel with these steps:
Press the SETTINGS button on your remote.
Scroll right to Display.
Scroll down to Nearest Tune.
Press the SELECT button to toggle setting from OFF to ON.