Please follow the below steps to reboot your cable box:
1. Unplug the power cord from the back of the cable box.
2. Wait 30 seconds.
3. Plug the power cord back into the back of the cable box. The cable box will reboot automatically; it should take no more than 20 minutes.
4. Wait for the time or channel to reappear on front of the cable box.
5. Wait 3 minutes to allow the services to reset.
6. Turn on the TV.
If your issue is not resolved, please Contact Us.