For Samsung 2012 models that are installed and in use:
You will be prompted with a message when Smart Hub is launched. The message will ask you to “Click OK to update Smart Hub”. Once you accept the update, TWC TV® will be loaded in the “personalized area” of the Smart Hub screen.
For Samsung 2013 models that are installed and in use:
You will need to search for the TWC TV® app in the apps menu. Once installed, TWC TV® will appear in the More Apps section of the Smart Hub. You can then move the TWC TV® app to the “personalized area” for easier access.
For new Samsung 2012 and 2013 models:
The TWC TV® app will be preloaded automatically in the “personalized area”.