If a recording is deleted from a set-top box, there is a small possibility it might still appear in the Show List menu on another set-top box on the network for a brief period. An attempt to play a deleted recording can result in a loss of connectivity for the host DVR*. The Attention banner message will display “– Network Problem – Problem connecting to the network, please check your connections.” If this should occur, simply unplug the Host DVR from AC power for 30 seconds and then restore power. After a short reboot process, the DVR should re-estbablish connectivity. If you continue to have connectivity problems, please contact us.
*The host DVR is the set-top box that initially made the recording and later deleted it.