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Receiving Voicemail via Email | Time Warner Cable

  1. Click the Settings tab. Select Voicemail Settings.

  2. Under the “Notify Me by Email” section, enter your email address – you can specify up to 5 addresses where you’d like to send voicemail notifications.

  3. To include an audio file of your voicemail, click the checkbox with the speaker icon above it.

  4. To get a text transcription of your message, click the checkbox with the paper icon above it. Note: To receive text transcriptions, you need to turn on Voicemail to Text – to do that, click the checkbox labeled Transcribe my voicemail messages directly above the Notify me by Email section.

  5. If you don’t want an audio file or text transcription, keep both boxes unchecked. When you get a voicemail, we’ll send you an email alerting you that a new message has arrived.

  6. To save your changes, click Save.

  7. If you have more than one phone line, use the For Phone Line dropdown menu to manage each of your lines.