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Looking for your Business account?
Forgot username or password? Register for a TWC ID
Open Outlook Express and select Accounts from the Tools drop-down menu.
In the Internet Accounts window, click the Add button and then select Mail in the drop-down menu.
Enter the Name you would like to display with your email and click Next.
Enter your email address and click Next.
Note: If applicable, the domain in your email address corresponds to your service area, such as email@example.com.
Select POP3 in the mail server drop-down menu and enter your POP Server Address and SMTP Server Address. Click Next.
Note: Your POP and SMTP Server Addresses have the same domain as your email address (e.g., pop-server.nyc.rr.com or smtp-server.nyc.rr.com).
Enter your account name and password. Click Next.
Note: The account name is what comes before @ in your email address.
The Internet Connection Wizard will save your settings and return you to the Internet accounts window. Click the Properties button to edit your account settings.
Click the Servers tab.
In order to send mail, check the box next to My server requires authentication and click Apply.
To receive mail, click the Send/Receive arrow near the top right of Outlook Express.
In the drop-down menu, select Send and Receive All or select your TWC Mail account.