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How to Create a New Sub User | Time Warner Cable

  1. Log in to TWC Subscriber Self Care.

     

  2. Click Create New Sub User. Note: This option will not display if you have reached your sub user limit.

     

  3. Enter a username for the new sub user in the New Sub User ID field.

     

  4. Enter the Sub User’s First Name and Last Name.

     

  5. Enter a Password for the sub user. Note: Passwords must contain at least 8 to 12 characters.

     

  6. Retype the Sub User’s Password in the Confirm Password field.

     

  7. Click the Create New Sub User button. Note: It could take up
    to 5 minutes for a new Sub Account to become accessible.