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Understanding Your Bill

Time Warner Cable has designed its bill with you in mind. The sample bill provided is designed to explain the information contained within your monthly billing statement.

View a Sample Bill

View our Account & Billing How-to Videos


Reasons Your Bill May Change

There are various reasons why your bill is more (or less) than usual:

  • If you’ve recently changed your service, pro-rated charges may be shown on your bill. Pro-rated charges are partial month charges and ensure that you will only be charged for the number of days the services were used for that billing period.

  • If your service was just installed, you might see one-time fees included for installation or activation of services.

  • Your promotional price may have changed, as a result your monthly charge could be different than what you expected. Learn more about the current promotions available in your area.

  • If you've purchased Pay-Per-View or On Demand programming. Please review your bill to view a list of movie titles and live events and the date on which they were purchased.

 

Ways to Pay Your Bill

Time Warner Cable offers convenient ways to pay your bill. Review the options below to see what option best meets your needs.

Moving? Transfer Your Service

Take Time Warner Cable with you! Fill out this form to see if your new address is located in a Time Warner Cable service area.

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