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Local Programming

To see all your news, weather, lifestyle, sports, shopping and public access channels, visit your Local Programming page.

 

Channel Lineups

To view other channels in your area, visit the Channel Lineups page.

 

TV Listing

To browse, search, or sort by genre, visit the TV Listing page.

 

On-Screen Program Guide Solutions

Problems

Solutions

There is no listing information

  1. Scroll ahead a couple of days with the right arrow button on your remote. Wait 15 seconds. If this does not work, try option 2.
  2. Reboot your cable box.
    1. Turn the TV off.
    2. Unplug the cable box power cord from the power outlet/powerstrip.
    3. Wait 10 seconds
    4. Plug the cable box power cord back into the power outlet/powerstrip
    5. Wait for the cable box to display the current time
    6. Turn the cable box on
    7. Turn the TV on.
    8. Wait several minutes for the box to sync back with our system.


Note: If you have Navigator 2.5, simply press and hold the POWER button on your remote for 6 seconds and the set-top box will start the reboot process.

Titles don't match what is playing

  1. Reboot your cable box
    1. Turn the TV off.
    2. Unplug the cable box power cord from the power outlet/powerstrip.
    3. Wait 10 seconds
    4. Plug the cable box power cord back into the power outlet/powerstrip
    5. Wait for the cable box to display the current time
    6. Turn the cable box on
    7. Turn the TV on.
    8. Wait several minutes for the box to sync back with our system

      Note: If you have Navigator 2.5, simply press and hold the POWER button on your remote for 6 seconds and the set-top box will start the reboot process.

  2. If you still see this problem, it means there's an error from the company that provides us with that information.
 
Remote Issues
 
Are you experiencing issues programming your remote? Visit the Program Your Remote page and select your device to take your viewing experience to the next level. Programming your remote will enable you to turn your remote into a universal remote, lock the volume and more.
Unable to locate the make and model of your remote?
Locate the make and model of your remote in one of the following places on your device:
- Front of the remote
- Back of the remote
- On the inside of the remote's battery cover
- Underneath the front cover off the remote, if available
Note: If the remote control you own is not depicted, review the Equipment and Instruction Manuals FAQs page or Contact Us.
 
 
 

Sometimes customers ask us why they have to pay for channels they don't watch. In general, we buy channels in bulk, so that we and you get better rates. We try to maximize the variety in our packages so there's something for everyone.

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