Regulatory Information

The quickest way to resolve any customer service problems with Time Warner Cable is to use the contact us online form or call our customer service specialists at 706-687-6109.

If you have questions or comments about your cable service that you would like to direct to a local franchising authority or the federal government, please refer to the information below:

Local Franchising Authority:

Charlotte Jackson
Contracting Officer,
Directorate of Contracting
P.O. Box 52358
Building 2783, Eckel St.
Ft. Benning, GA 31995-2358
(706) 687-8239 or
(706) 545-5221

Federal Communications Commissions
Cable Services Bureau
Consumer Protection Division
1919 "M" Street. N.W.
Washington, D.C. 20554
(202) 416 - 0856