Ways to Pay Your Bill

Oceanic Time Warner Cable offers convenient ways to pay your bill. Review the options below to see what option best meets your needs.

Looking for your detailed phone statement? See information on home phone call details

Pay Online with MyAccount

MyAccount allows you to see an online image of your individual billing statement and stops the paper delivery of your bill. This enables you to monitor your account and save copies of your billing statements on your PC. Learn more, register or log in with MyAccount!

Pay With Your Remote
Now you can use your remote control and your Digital Cable box to access Interactive Customer Care. First, call Customer Care at 643-2100 to authorize TV payments using your credit card.  Then, go to channel 100 and follow the on-screen instructions to view and pay your bill. 

Automatic Bill Payment
Your payment is deducted electronically each month using your credit card or bank account. Sign up online for automatic bill payment.

Pay by Phone
Use your credit card to pay your bill at your convenience via phone.
1. Call 643-2100 and listen for instructions and prompts
2. Enter your 7-digit phone number when prompted

3. Press 1 to make a payment 
4. Press 2 to make a payment by credit card

5. Listen, and select the appropriate prompts to add a new credit card or pay with an existing credit card.
 

Pay In Person

Visit one of our convenient payment centers to make a payment in person.

Pay by Mail
For prompt processing of your payment, mail it to P.O. Box 30050 Honolulu, Hawaii 96820-0050.  Include the stub from your current billing statement or write your account number on your check or money order. When paying by mail, we recommend that you use a check or money order, payable to Oceanic Time Warner Cable. For your security, please avoid sending cash through the mail.