Time Warner Cable's Digital Cable

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Time Warner Cable's New Navigator Guide System

Turn your TV on to the latest in Digital Cable.

Navigator	Access Menu	Find Shows	DVR	FAQ
Feedback	Answers On Demand	Settings	Quick Tips	Guide

We’re committed to offering our customers cutting edge technology they can’t find anywhere else. The Time Warner Cable Navigator™ is the first of many exciting innovations coming your way.

The Navigator is much more than just a program listing. From Finding Shows instantly to accessing your Favorite Channels, the new Navigator puts the best of Digital Cable at your fingertips. Virtually anything you want to find is now accessible via the , or buttons.

Please take a few minutes and fill out our survey concerning our new guide:

Name:
Phone:
Email:

Do you have a DVR (Digital Video Recorder)?

Do you have a high definition television set?

Please rate the following features on a three point scale.
“1” = Poor “2” = Fair “3” = Excellent

   Appearance

   Ability to find shows

   Access for On Demand

   Access to HDTV programs

   Access to Settings

Please provide more detail regarding the following:

Appearance (Check all that apply)

   Don't like the color
   Like the color
   Easy to read
   Difficult to read
   Navigation and menus move too slow
   Navigation and menus move too fast

Ability to find shows (Check all that apply)
   Access button is easy to use
   "B" key easy to use
   Shows are easy to find
   Could not find my shows

Access for On Demand (Check all that apply)

   Easier to find On Demand shows
   More difficult to find On Demand shows
   Like previews of Movies on Demand
   On Demand information was not accurate

Ability to watch HDTV programming (Check all that apply)

   Finding HDTV shows is easier
   My Settings worked properly
   I am having problems with my HD settings


Settings (Check all that apply)

   Audio Settings work
   Audio Settings don't work
   Parental Control settings work
   Parental Control settings don't work
   Display settings are easy to change
   Display settings are difficult to change

Have you experienced any service issues with the New Navigator? (Check all that apply)
   Loss of cable service to equipment
   Loss of program listings on guide or info button
   Converter randomly reboots
   DVR recording issues

Please give us any additional feedback on your experience with Version X of the Time Warner Navigator.

Get even more with Digital Cable
Learn about all the great digital services we offer at the touch of a button: Enhanced TV, Digital Video Recorder, On Demand, Digital Phone, Road Runner High Speed Online and much more. Plus, you always have the power to protect what your family watches with Parental Controls.

Don’t have Digital Cable yet?
Sign up today and see why Time Warner Cable just keeps getting better!

*Digital Cable and lease of a Digital Cable set-top box required. DVR Service is an optional service that is available at an incremental charge. Lease of a DVR set-top box required. HDTV set and HD terminal are required for HD service. Incremental charge applies for HD Premium tier and Movies On Demand service. All services may not be immediately available in all areas. Subject to change without notice. Some restrictions apply. ©2006 Time Warner Cable Inc. HBO® and The Sopranos® are service marks of Home Box Office, Inc.