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Frequently Asked Questions

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Subcategories of Music Choice

Music Information and Content

Buying Music Online

Downloading Music

Music Choice for Home

FAQs for Music Choice

What is Music Choice?

How many Music Choice channels are available?

Does Music Choice have music videos?

How does Music Choice On Demand work?

Why do the images on Music Choice change position at the beginning of each song? Does this prevent TV screen burn in?

Why do I see Music Choice screens at my friend's house but not mine?

How do I find the status of a previously placed order I placed on amazon.com?

In the artist information that appears on my TV screen, I see a number listed. Where can I search for an album using this number? Is this an order number?

Why are there songs playing on your service that I cannot find online or other retail stores? How can I obtain these CDs?

Why does Time Warner Cable not carry all of the channels that I see on the Music Choice web site?

Where can I buy the CDs that I heard on your service?

Who should I contact regarding store-related inquiries?

Why does the CD cover say ‘album art not available?

How often does the information on the screen change?

Where is the music information on the screen coming from?

Why doesn't the music information on the screen match with the artist whose song is being played?

Where can I view the playlists of my favorite Music Choice channels?

How can I get information about a particular song heard on Music Choice?

How is the music selected for the Music Choice channels?

Are the channels on Music Choice censored?

Can I request a song?

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