Answers
Question:
Connecting existing High-Speed Internet subscribers with game consoles
Answer:
Internet Service Provider:
- Earthlink
- XBox Game Console - You will need an Ethernet connection. If you wish to connect the XBox to the Internet, you will need a second NIC or a hub for the XBox game console.
- PS2 Game Console - You will need an Ethernet connection. At this time, only one IP address is available per account. In order to use your game console, you will have to disconnect your computer from the cable modem, connect your game console to the cable modem, then reboot your cable modem. If you plan to use the computer AND the PS2 simultaneously, you will need to purchase a NAT router.
- AOL
- XBox Game Console - At this time, AOL does not support the XBox game console.
- PS2 Game Console - You may need to order a second ISP service.
- Roadrunner
- XBox Game Console - You will need an Ethernet connection.
- PS2 Game Console - You will need an Ethernet connection.
Click here to visit the Microsoft XBox site.
Click here to visit the Sony Playstation 2 site.
USB CABLE MODEM
If you don't have an Ethernet hub or router, then you may consider using a USB cable modem. A cable modem converts the broadband signal into data understandable to your wired device and vice-versa. If you have a cable modem that connects directly to your machine via USB, then you will need a second network card to connect to the game console. Note that if you have a USB Ethernet adaptor for use with your Cable Uplink you can use any of the other configurations since a USB Ethernet adaptor is basically just a type of network card. An additional card is ONLY needed if your Cable Modem connects directly to your machine via USB (no network cable)
ETHERNET CABLE
An Ethernet cable, usually category 5 cable, carries the broadband signal.
HUB/ROUTER
A hub/router splits the broadband data signal between Internet devices. Hub users must contact the broadband provider to order an IP address for every extra connected device. At this time, only Road Runner customers may order additional IP addresses for an additional charge.
SONY PLAYSTATION 2 - Basic Setup
You will need to run a setup software when installing your router software specific to your cable service and your PS2 network adaptor disc does the setup automatically. Your best bet is to purchase an all-in-one router with 4-port switch included, such as brands like Linksys, D-Link, 3COM, Netgear, Cisco, Orinoco, Asante, Proxim, SMC, or Siemens. These usually run between $75 to $125.
MICROSOFT XBOX - Basic Setup
The basic setup below demonstrates how current XBox owners may connect their game console to their computer. XBox Live was released on November 15, 2002. This software upgrade, along with a high-speed connection, will allow users to join other players on the Internet without the need for a personal computer.
Basic Setup. For Demonstration Purposes Only. Time Warner Cable is not liable for any damages to customer's equipment resulting from customer's improper game console hookup.
Basic Setup. For Demonstration Purposes Only. Time Warner Cable is not liable for any damages to customer's equipment resulting from customer's improper game console hookup.
TECHNICAL SUPPORT
You will have to contact the retailer where you purchased your console or the manufacturer of your console. Time Warner Cable WILL NOT provide support to your game console, only the connection from the outlet to your cable modem. Technical support is limited to the capabilities of the Level 1 team (i.e., they will ping your cable modem). Any support beyond that will need to be directed to either Sony, Microsoft, or the game console retailer.
ORDERING HIGH-SPEED INTERNET SERVICE WITHOUT A COMPUTER
If you would like to connect your game console to the Internet, you may order high-speed Internet service even if you don't own a computer. For PS2 users, you will need a network adaptor. For XBox users, you will need the XBox Live software upgrade which was released on November 15, 2002. Call Time Warner Cable and get connected today!
PERFORMING SPEED TESTS
If you would like to run a speed test, you may only do so with a computer. You may not run a speed test from your game console. If you contact us at the numbers above, we can perform a ping test for you.
PLEASE NOTE
Time Warner Cable WILL NOT provide technical support to any game console. Technical support will be limited to the connection between the wall outlet and the cable modem. Also note that the information presented above is SUBJECT TO CHANGE WITHOUT NOTICE.
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