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Billing and Payment Information



PAY YOUR BILL ONLINE

Time Warner Cable gives you a convenient and secure way to view, pay and manage your bill online. No more searching for stamps, writing checks, licking envelopes, or running to the mailbox.  View and pay your bill online, hassle-free, at any time, day or night.

Go to the PayXpress page in order to learn more or access this service.

 

OVERVIEW OF YOUR PAPER BILL

When Time Warner Cable set out to design our new billing statements, we wanted to make your bill easy to read. We listened to the "experts," our customers, on how our bill should look. The result was a concise bill that makes understanding your Time Warner Cable account a snap.

We added special features, like a space that provides information on special discounts other businesses make available to you for being a Time Warner Cable customer.

Imagine what's next... Soon you will be able to see an online image of your individual billing statement. This will enable you to monitor your account and save copies of your billing statement on your PC. Watch this site for further developments.

Customer Code

Time Warner Cable billing statements now include a new "Customer Code", a unique identifier that we use to ensure the protection of your personal information.

If you subscribe to Time Warner Cable Digital Phone service, you will have to enter your "Customer Code" in order to register online to view your Digital Phone call details.

Click on a link below to see where the customer code will appear on your bill (PDF).

For prompt processing of your payment, mail it to Time Warner Cable. Include either your current billing statement or include your account number on your check or money order and mail to:

Mail Payment to
Time Warner Cable
P.O. Box 650047
Dallas, TX 75265-0047

Do you have questions about your Time Warner Cable bill? Here's a guide to the major parts of your billing statement.  

 

VISIT A PAYMENT CENTER

For information on where you can pay your bill in person, visit the Payment Center page of this site.

 
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