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New Orders & Customer Service
To order new services, or to transfer services, please call:
Main Office: (800) 222-5355
| Billing hours: |
M-Thurs: 8 AM - 5 PM |
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Fri: 9 AM - 5 PM |
| Sales hours: |
M-F: 8 AM - 9 PM |
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Sat: 8 AM - 7 PM |
Repair hours: 24/7
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Payment Options
Online:
Sign up for free online payment management with our PayXpress service to
arrange one-time or automatic monthly payments.
By Phone:
(800) 222-5355
In-Person:
See TWC Local Offices for in-person payment information.
By Mail:
Time Warner Cable
P.O. Box 650047
Dallas, TX 75265-0047
Late Payment Mail:
See TWC Office Locations or TWC Payment Centers
Payment Centers charge a $1.00 processing fee.
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TWC Local Offices
You can pay your bill in person or call us with any questions at our support centers:
Time Warner Cable
900 Sidney Baker St.
Kerrville, TX 78028
Office (800) 222-5355
Fax (830) 257-6776
Lobby hours:
M-F: 9:00 am - 6:00 pm
Sat: Closed
Sun: Closed
Location Map
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Road Runner Support
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Using This Website
For technical help using this web site, or to report broken links, please use our support form.
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