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When Time Warner Cable set out to design our new billing statements, we wanted to make your bill easy to read. We listened to the "experts," our customers, on how our bill should look. The result was a concise bill that makes understanding your Time Warner Cable account a snap.
We added special features, like a space that provides information on special discounts other businesses make available to you for being a Time Warner Cable customer.
Imagine what's next... Soon you will be able to see an online image of your individual billing statement. This will enable you to monitor your account and save copies of your billing statement on your PC. Watch this site for further developments.
Customer Code
Time Warner Cable billing statements now include a new "Customer Code", a unique identifier that we use to ensure the protection of your personal information.
If you subscribe to Time Warner Cable Digital Phone service, you will have to enter your "Customer Code" in order to register online to view your Digital Phone call details.
Click on a link below to see where the customer code will appear on your bill (PDF).
For prompt processing of your payment, mail it to Time Warner Cable. Include either your current billing statement or include your account number on your check or money order and mail to:
Mail Payment to Time Warner Cable P.O. Box 650047 Dallas, TX 75265-0047
Do you have questions about your Time Warner Cable bill? Here's a guide to the major parts of your billing statement.
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