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New Orders & Customer Service
To order new services, or to transfer services, please call:
Main Office: (800) 222-5355
Billing hours: M-F: 9 AM - 6 PM
Sales hours: M-F: 9 AM - 6 PM
Sat: 8 AM - 7 PM
Repair hours: 24/7
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Payment Options
Online:
Sign up for free online payment management with our PayXpress service to
arrange one-time or automatic monthly payments.
By Phone:
(800) 222-5355
In-Person:
See TWC Local Offices for in-person payment information.
By Mail:
Time Warner Cable
P.O. Box 650047
Dallas, TX 75265-0047
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TWC Local Offices
You can pay your bill in person or call us with any questions at our support centers:
Time Warner Cable
1313 W. Calton Road
Laredo, TX 78041
Office (800) 222-5355
Fax (956) 721-0612
Location Map
Lobby hours M-F: 9 AM - 6 PM
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Road Runner Support
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Using This Website
For technical help using this web site, or to report broken links, please use our support form.
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