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Bill Payment Options

Time Warner Cable offers convenient ways to pay your bill. Review the options below to see what option best meets your needs. For tips on how to read your bill, click here or see below.

PayXpress
Pay your bill online with PayXpress, a convenient bill pay service, FREE from Time Warner Cable. Paying your Time Warner Cable bill is now a quick, simple and convenient process. Click here to register or sign in with newly redesigned PayXpress!


Electronic Fund Transfer
Your payment is deducted electronically each month using your checking account.
Call 614.481.5050 or 800.617.4311 to sign up.


Automatic Bill Payment
Your payment is deducted electronically each month using your credit or debit card.
Call 614.481.5050 or 800.617.4311 to sign up.

Pay by phone
Use your credit card to pay your bill at your convenience via phone. If your account is delinquent and your set-top terminal has been disabled, you can now use our automated system to pay your full balance and turn your set-top terminal on. To use this service, call 614.486.5398 or 800.492.9336.

Pay in-person
Visit any of our convenient Payment Centers to make payment arrangements or add services.

Western Union/In-Person Payment (IPP)/CheckFreePay
Visit any Western Union, In-Person Payment (IPP) or CheckFreePay authorized payment agent to make a payment.

Your own financial institution or CheckFree
Contact your bank or CheckFree to make these arrangements.


Pay by mail
You can pay your bill by mail using the return envelope included with your monthly statement. If you have misplaced your return envelope or bill stub, simply mail your bill payment to the following address:

Time Warner Cable
PO Box 0916
Carol Stream, IL
60132-0916

When paying by mail, we recommend that you use a check or money order, payable to Time Warner Cable. For your security, please avoid sending cash through the mail.

 

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