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Frequently Asked Questions

FAQ  >> Customer Support  >> PayXpress
Q:How secure is my bill payment and personal information?
A:

Time Warner Cable's PayXpress service uses the following methods to ensure that your information is secure:

  • User Name and Password - Your user name and password are unique identifiers that only you know. If you don't share your user name and password with anyone, then no one else can sign onto Time Warner Cable's PayXpress service site pretending to be you. Time Warner Cable's PayXpress service uses SSL (secure sockets layer) that ensures your connection and information is secure from outside inspection. 
  • Encryption - Time Warner Cable's PayXpress uses 128-bit encryption to make your information unreadable as it passes over the Internet. 
  • Automatic Sign Out - Time Warner Cable's PayXpress automatically signs you out of a session if you are inactive for a period of time. We recommend you sign out immediately after you are finished scheduling and making payments
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Last Published: July 17, 2008
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