Live Chat is available 24 hours a day, 7 days a week.
Please note: You will not be able to downgrade or disconnect service via chat.
Please visit the Call Us section below to contact one of our customer service representatives.
Mid Ohio Automated Action Line - Local Number
614-486-5398Mid Ohio Automated Action Line Toll Free
800-492-9336Mid Ohio Service and Information - Columbus & Suburbs
614-481-5050Mid Ohio Service and Information - All other areas
800-617-4311Mid Ohio Sales and Installation - Columbus & Suburbs
614-481-5320Mid Ohio Sales and Installation - All other areas
800-934-4181Mid Ohio Credit & Collections - Columbus & Suburbs
614-481-5392Mid Ohio Time Warner Cable Business Class
877-283-8091For adding new products/services, to address service concerns, or to transfer service
877-772-2253If calling from outside of OH and PA, please call:
330-572-4008Cincinnati Action Line
513-247-5060Cincinnati Order by Phone
513-489-5911Cincinnati Order by phone (toll free)
800-866-9767Cincinnati Customer Service
513-469-1112Cincinnati Customer Service (toll free)
800-677-9767Cincinnati Order By Phone
800-866-9767Dayton Action Line
866-408-2225Dayton Customer Service
937-294-6400Dayton Customer Service (toll free)
800-425-2225Milwaukee Area
800-627-2288Appleton/Fox Cities
920-738-3160Green Bay
920-496-2040Marinette/Menominee
715-735-6667Oshkosh
920-233-2700Northeast Wisconsin (Rural Areas)
800-236-1704Kansas City
816-358-8833Leavenworth
913-682-2113High Speed Online
816-743-2444Digital Home Phone
816-743-2419Business Class
816-743-2477TDD
816-358-8024Please note, authorized payment centers cannot accept Time Warner Cable equipment or make changes to your service.
Visit one of our Time Warner Cable locations below. The following services are available: sales, payments, self-install kits, box swap, product demonstration center,
and 24-hour payment drop.
Please note, not all services are available at every Time Warner Cable location. Click on the Get map and driving directions link to ensure the service you need is available.
Akron
Albion
Alliance
Appleton
Ashtabula
Athens
Barberton
Berea
Bolivar
Bowling Green
Brecksville
Brooklyn
Brookpark
Brunswick
Bucyrus
Canfield
Canton
Cedarburg
Celina
Chardon
Chillicothe
Cincinnati
Cincinnati
Circleville
Cleveland
Cleveland Heights
Cleveland Hts
Columbus
Concord
Corry
Coshocton
Cuyahoga Falls
Dayton
Defiance
Delaware
Dover
East Canton
Eastlake
Eaton
Edinboro
Elyria
Erie
Euclid
Fairlawn
Fairview Park
Findlay
Franklin
Fremont
Galion
Garfield Hts
Girard
Green Bay
Greendale
Greenville
Grove City
Hartville
Hermitage
Hillsboro
Kansas City
Kenosha
Kent
Lake City
Lake Geneva
Lancaster
Leavenworth
Lee’s Summit
Liberty
Lima
Lodi
Logan
Lorain
Louisville
Lyndhurst
Mansfield
Marinette
Marion
Marysville
Massillon
Mayfield Heights
Mentor
Middleburg Heights
Middlefield
Milwaukee
Mount Vernon
N Olmstead
N Royalton
New Middletown
New Philadelphia
Newark
Niles
North Canton
North Olmsted
Northfield Center
Norwalk
Oshkosh
Overland Park
Piqua
Plymouth
Port Clinton
Portsmouth
Racine
Sidney
Smithville
Springfield
Strongsville
Tiffin
Tipp City
Troy
Union City
Vanceburg
Wadsworth
Wapakoneta
Warren
Wauwatosa
West Allis
Wickliffe
Youngstown
Zanesville
For Customers in the Northeast Ohio/Western PA Division Area
Time Warner Cable
5520 Whipple Avenue NW
North Canton, OH 44720
For Customers in the Southwest Ohio Division Area
Time Warner Cable - Southwest Ohio Division
PO BOX 1060
Carol Stream, IL 60132-1060
For Customers in the Mid Ohio Division Area
Time Warner Cable
PO Box 0916
Carol Stream, IL
60132-0916
For Customers in Wisconsin
Time Warner Cable
Att: E Commerce Team
1320 Martin Luther King Jr. Dr
Milwaukee, WI 53212
For Customers in Kansas City
Time Warner Cable
6550 Winchester Ave
Kansas City, MO 64133