Answers

There are two ways to reboot a cable set-top box.  The most preferred way is option 1.

1.   You can reboot a cable set-top box by disconnecting and reconnecting the power to the cable set-top box.

• Unplug the power cable from the back of the cable box.
• Wait 30 seconds.
• Plug the power cable back into the back of the cable box. The cable box will reboot automatically; it should take no more than 20 minutes.
• Wait for the time or channel to reappear on front of the cable box.
• Wait 3 minutes to allow the services to reset.
• Turn on the TV.

2.   You can reboot a cable setup box from the front panel of the cable set-top box.

• To Reset box manually via the cable box press and hold the Vol+, Vol-, and Info buttons on the front of the converter.  This will automatically reboot the box.
• Once the correct time has appeared, press and release the power button on the converter or by using the remote to turn it back on.

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