Answers

There are two ways to reboot a cable set-top box. The most preferred way is option 1.

1. You can reboot a cable set-top box by disconnecting and reconnecting the power to the cable set-top box.

• Turn off your cable set-top box (using either the remote or the button on the front of the box).
• Carefully unplug the power cord from either the wall or the back of the cable set-top box.  If it is plugged into a power strip, turn off the power strip at the switch on the top of the strip.  Wait 30 seconds.
• Restore the power. Either plug your cable set-top box back in or turn the power strip back on, but do not turn your cable set-top box back on.
• Wait 2 to 4 minutes until the green LED digital clock reappears on the front of the cable set-top box with the correct time.
• Once the correct time has appeared, press and release the power button on the converter or by using the remote to turn it back on.

2. You can reboot a cable setup box from the front panel of the cable set-top box.

• To Reset box manually via the cable box press and hold the Vol+, Vol-, and Info buttons on the front of the converter.  This will automatically reboot the box.
• Once the correct time has appeared, press and release the power button on the converter or by using the remote to turn it back on.