Do you have questions about your Time Warner Cable bill? Here's a guide to the major parts of your billing statement.
Do you have questions about your Digital Phone Service bill? Click here to access Digital Phone call detail records and information about your account. You will have to enter your "Customer Code" in order to register online to view your Digital Phone call details. Click here to see where the customer code will appear on your bill (PDF).
Your cable billing statement contains a lot of important information regarding your service and account. Read about our Important Billing Information [ more].
What payment services does Time Warner Cable offer?
PAYXPRESS - With PayXpress, you'll have secure and direct access to your Time Warner Cable, Digital Phone and High-Speed Data accounts. You can check your balance, pay your bills, and view detailed statements. Registration is required for this new and exciting way to manage your account!
Sign up online to arrange automatic monthly payments directly from your bank account, VISA, MasterCard, or American Express via PayXpress
- PAYMENT BY PHONE - Call 1-800-833-2253 to use our automated services to check your account balance or to make a payment by phone.
Where should I mail my Time Warner Cable Payment?
Please make sure your account number is on your check or money order and mail to the following address:
Time Warner Cable
P.O. Box 1034
Buffalo NY 14240
